These terms are written for clarity during beta. They are not a substitute for legal advice. By using Greywell Institute, submitting intake, using the bots, receiving documents, or paying a fee, you agree to these terms.
Last updated: June 3, 2026.
1. What Greywell Provides
Greywell Institute provides an online structured accountability programme for adults. A Term may include intake review, House Officer bot access, daily reporting formats, personalised documents, checklist review, records, assignments, optional DNS accountability support, and, where selected and available, Governor review.
Greywell is administered remotely. It does not provide in-person services, physical supervision, therapy, medical treatment, legal advice, financial advice, crisis intervention, emergency support, or safeguarding services.
2. Eligibility
- You must be 18 years of age or older.
- You must participate voluntarily.
- You must be able to make your own safety, health, legal, employment, housing, and device decisions.
- You must not use Greywell where the structure would create a medical, legal, employment, domestic, or personal safety risk.
3. Intake, Admission, and Capacity
Submitting intake does not guarantee admission and does not begin a Term. Admission may be approved, declined, delayed, redirected to self-governed structure, or placed on a waitlist. Governor-assigned Terms are capacity-limited.
A Term begins only after the required review, fee confirmation where applicable, pre-Term checklist readiness, bot connection, and official start-date confirmation.
4. Fees and Stripe
Fees are shown before checkout. Stripe processes card payments and issues payment receipts. Greywell does not store full card numbers. Any administrative fee recovery action is logged separately and does not replace Stripe as the payment receipt source.
Beta pricing, available Term types, and included features may change before broader public launch. Any change applies prospectively unless stated otherwise.
5. Documents, Bots, and Records
Programme documents, Telegram bot interactions, dashboard records, checklist evidence, DNS declarations, partner events, infractions, appeals, and Governor actions may be recorded to administer the Term. Document links may use access tokens and may expire or become unavailable after completion, exit, archive, or revocation.
Telegram is a third-party platform. You are responsible for using the correct account, keeping your own account secure, and understanding Telegram's own terms and privacy practices.
6. Participant Responsibility
You remain responsible for your own safety, premises, devices, work obligations, health decisions, travel, household obligations, and compliance with applicable law. Greywell instructions, documents, bot messages, or assignments must not be followed where they would create risk or conflict with professional advice, law, employment duties, medical needs, or safety obligations.
7. Partner Involvement
Partner involvement is optional. It requires applicant nomination, partner consent, Governor approval, and role-specific access. A partner may be declined, limited, archived, or revoked. Partner consent may be withdrawn.
Partner access is limited to the approved role and does not create authority over the participant's life outside the Greywell Term. Partner access closes when the Term ends, the record is archived, consent is withdrawn, or the Governor revokes access.
8. Suspension, Exit, Archive, and Revocation
Greywell may suspend, exit, archive, restart, decline, or revoke access where continuation is unsuitable, unsafe, outside scope, abusive, technically compromised, or inconsistent with the programme's operating boundaries. Participants may request exit. Completion documents are not issued for incomplete Terms.
9. No Emergency Use
Greywell is not appropriate for urgent distress, self-harm risk, domestic safety concerns, medical emergencies, legal emergencies, or any situation requiring immediate professional support. If you need urgent help, contact local emergency services or an appropriate professional service.
10. Changes
Greywell may update these terms as the beta develops. Material changes will be reflected on this page. Continued use after an update means you accept the updated terms.
11. Contact
Questions about these terms, access, or records may be sent to [email protected].